Our Values
The Proquip Service Difference
At Proquip/Abco, we deliver fast, effective, and efficient service to ensure quality without delay. Our competitive pricing offers excellent value, and we prioritise flexibility, providing fast delivery options that fit your schedule. We pair every customer with a dedicated, fully trained account manager for personalised service and prompt assistance. Our world-class bespoke IT capabilities, allow us to offer tailored solutions. From order tracking to inventory management, ensuring a seamless experience from start to finish. With no back orders on core stock items, we maintain a robust inventory, fulfilling your orders without delays. Additionally, our team provides expert, on-site, localised technical support to assist with product use and equipment issues, ensuring you always have the help you need.
Our Unbeatable Customer Promises
Expert Advice: With nearly 100 years of collective industry experience, the Proquip team customises the most suitable solution for you and your business based on your unique needs.
Product Training: We seek to empower our customers with access to comprehensive user and maintenance training with our online training platform,as well as on-site training support.
Ongoing Support: Our end-to-end customer support gives you access to ongoing product assistance. From scheduled servicing through to repairs, parts and retraining – ensuring you continue to get the most out of your investment.
Extensive Range: We offer a comprehensive range of only the highest quality, ‘best-of-breed’ products and solutions handpicked from around the globe, ideal New Zealand conditions and requirements.